The Environmental Permitting Process Improvement Team developed a framework of sample metrics for analyzing, evaluating, and improving the operational efficiency and effectiveness of environmental permitting systems.
The framework document includes recommended guidelines for its use and provides a sample set of metrics, criteria to aid in the development and selection of metrics for specific permitting program improvement initiatives, and sample scenarios in which various metrics may be applied.
Environmental agencies needed a measurable and actionable means of measuring the efficiency of permitting processes
Many environmental agencies seek to improve the efficiency and effectiveness of their permitting programs, but they lack access to simple, measurable, and actionable metrics to measure program performance.
E-Enterprise developed a framework of sample metrics to guide permitting system improvements
The E-Enterprise Leadership Council convened the Environmental Permitting Process Improvement Team to develop A Framework of Sample Metrics for Evaluating the Efficiency and Effectiveness of Environmental Permitting Systems. The document provides useful information for project teams seeking to measure and improve permitting processes and workflows. The framework includes metrics relating to timeliness, quality, quantity, process complexity, cost, outputs, and system impacts. The document provides sample use cases and guidance about how to most effectively apply the framework of metrics to a continuous improvement project.
Measuring performance drives improvement that saves time and money
E-Enterprise assembled a team of experienced practitioners from the U.S. Environmental Protection Agency, states, and Tribes. Their combined expertise produced a resource that helps agencies measure the performance of their permitting programs and identify opportunities to:
- Streamline operations
- Increase timeliness
- Reduce costs, and
- Improve environmental results.
Key Contacts
Beth Graves
Environmental Council of the States
bgraves@ecos.org
202-266-4923